1. Controller
J&K I.T Solution processes personal data for onboarding, service delivery, support, billing, payment reconciliation, fraud prevention, security, and legal compliance.
2. Data collected
We may process identity and contact data, account and subscriber identifiers, service address, device and network information such as IP and MAC addresses, PPPoE or voucher identifiers, transaction references, support communications, and security logs.
3. Purposes and bases
Data is processed as necessary to perform contracts, comply with law, protect legitimate interests, maintain network security, and where applicable on the basis of consent.
4. Sharing
Data may be shared with payment processors, hosting and communications providers, authorized contractors, regulators, courts, and law-enforcement authorities when legally required.
5. Retention
Data is retained only as long as reasonably necessary for the stated purpose, contractual obligations, dispute handling, security, and legal recordkeeping.
6. Security
Reasonable organizational, physical, and technical safeguards are used.
7. Rights
Subject to Philippine law, you may request information, access, correction, objection, erasure or blocking, portability where applicable, and may lodge a complaint with the National Privacy Commission.
8. Contact
Send privacy requests to your published support address.